TripShot announced a new Reservations feature designed to help transit professionals manage rider capacity in real time while navigating the emerging realities in a post-pandemic world.
By simply allowing passengers to book ahead and secure a spot on the vehicle, transit managers can effectively manage real-time ridership, reduce crowding on-board, and eliminate boarding friction for popular routes.
The Reservations feature can also provide better comfort and confidence to riders wary of shared transit. Intuitive indicators within the passenger-facing app will show how many of the seats on board a vehicle are filled and will also show if vehicles have been specially retrofitted to reinforce social distancing policies during the trip. TripShot serves nearly 100,000 daily riders when operations are at full capacity.
Companies that have already returned employees to work on a limited basis are taking advantage of the Reservations feature and are experiencing positive results, with passengers stating the on-board distancing policies are easier to follow with limited seating and make them more comfortable while riding. Eventually the Reservations option will allow transit programs to establish better contact tracing protocols should the need arise.
Originally posted on Metro Magazine