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One ongoing industry trend is more stringent enforcement of manufacturer-recommended preventive maintenance (PM) services required for warranty coverage eligibility. OEMs want additional documentation to support warranty claims to ensure a unit was maintained properly before the failure occurred.

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Daimler Using Technology for Faster Repairs

Daimler Trucks North America launched a new e-commerce platform, is using technology to help dealers make repairs faster – including simplifying the warranty process – and is on the cusp of adding predictive diagnostics to its uptime tools.

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